Theory

Name of Theory: Performance Indicators of E-Logistics System with mediating  role of Information and Communication Technology (ICT)

Founder of Theory: Shahid Nadeem, Waswwm-Ul-Hammed, Abdul Khaliq Alvi, Jwad Iqbal Perform

Years of Published: 2018

Definition of Theory: E-logistics success is one of the significant area worldwide to gain competitive advantage and grow more rapidly because logistics is strategically vital in most of the industries as it is key to achieve competitive advantage and get success in a competitive environment.

Research Framework: 

H1: There is a significant relationship between staff service quality and information communication technology (ICT)

H2: There is a significant relationship between e-payment and information communication technology (ICT)

H3: There is a significant relationship between information communication technology (ICT) and e-logistics performance

Variables and Items:  

Summarize: 

According on Figure 1 above on a journal conducted about Electronic Logistics Marketplace. The name of theory is E-business, E-logistics and the Environment. The founder of the theory is Julia Edwards, Yingli Wang, Andrew Potter and Sharon Cullinane.  The years of publications of journal is January 2010. The definition of this journal is about environmental the E-Logistics in marketplace. The impact of environmental B2B marketplace. This journal is linked to the current situation due to rapid development and competitive situation of emarketplace which can cause negative sides that endanger the reputation of E-Marketplace. Provides a general description of ELM operations although the exact functionality varies from one sector to another. Most of the environmental benefits of using an ELM may be related to the economic benefits. A main feature of open and closed ELMs is their ability to use back loads well. Carriers will bid for return loads with open systems, where the vehicle would otherwise be returning empty. This ad-hoc method does not automatically provide an optimal solution but will reduce the amount of empty goods vehicles operating. Back loading can be handled more efficiently with a closed system, as openings can be considered while the system is preparing the entire transport network. Hence it is possible to achieve greater optimization.

Based on the research the variable that I find is age (years), income, and education. These are the three of variable for this journal. The age is between 20-36 years old and above. The income is about below 30,000 to above 70,000. Last is education it including matriculation, intermediate, bachelor, master, MPhil and PhD. Others than i find the independent variable. The items is staff service quality. In staff service quality it based on image, attitude and communication of e-logistic company staff. Besides that, it provide facility to design websites and better availability of information. Last is provide a better communication for staff to communicate with customer which increase the service quality. Secondly is the E-payment. E-Payment is the one function of the information communication technology. E-payment also has a several key function such as security

The recommendation is e-logistics in e-marketplace is very important because of it can be save time with booking on web. Nowadays, people not worries to transport goods from Kuala Lumpur to another states or country. This platform very easy to people to create business or newbie in business. I recommend company courier must advance system to make easier who want use this platform just a few click only. For example, I recommend there is any courier company have one application and just use MyKad scan on application and people can use to shipping the goods.

Material Support Review:

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Resources: http://www.aebrjournal.org/uploads/6/6/2/2/6622240/joaebrdecember2018_217_228.pdf